Q. I subscribed, but I'm still seeing ads. Isn't ad-free viewing a benefit of the subscription?

The ad-free benefit is applied to the account of the manager who purchased the subscription. Ads may still appear on the devices of family members (invited family) unless they have their own separate subscription.

To remove ads for the entire family, each individual account requires a subscription. We apologize if this was not clearly explained. We will pass this along as a suggestion for improvement.