Q. I canceled my subscription, so why was I charged?
A.
Canceling your subscription stops future payments.
If you want a refund for a payment that's already been made, you'll need to request a refund separately.
Please note that all refund requests must be submitted directly through the store.
- iPhone: https://support.apple.com/en-us/118223
- Android: https://support.google.com/googleplay/workflow/9813244