Q. I canceled my subscription, so why was I charged?

Canceling your subscription stops future payments.

If you want a refund for a payment that's already been made, you'll need to request a refund separately.

Please note that all refund requests must be submitted directly through the store.

- iPhone: https://support.apple.com/en-us/118223 - Android: https://support.google.com/googleplay/workflow/9813244