Q. I’ve canceled my subscription, so why was I charged?

Canceling your subscription means preventing future payments. If you wish to receive a refund for a payment that has already been made, you will need to request a refund separately. Please understand that all refund requests must be submitted directly through the store. - iPhone: https://support.apple.com/en-us/118223 - Android: https://support.google.com/googleplay/workflow/9813244