Family Invite & Sharing
Q. How many family members can I invite to Babyfolio?
Yes, on Babyfolio, you can invite as many family members as you like 😊
Invite grandma, grandpa, aunts, uncles, and everyone else to share your child’s growth and create beautiful memories together 👨👩👧
Q. I sent a family invitation link, but it's not linking properly.
Please check if the invited person logged in directly with an existing account instead of signing up through the invitation link.
They must sign up via the invitation link to be linked as a family member.
If the issue continues, please contact Customer Support!
Q. Can I remove someone from the family administrator role?
You can change this by going to My Page → Manage Family/Baby → Family Member Profile → Edit Info → "Remove Admin."
Alternatively, you can contact Customer Support and we'll take care of it for you.
Please note that if you delete a family member, all data uploaded by that person will also be deleted!
Q. Can I leave an album that has been shared with me?
Yes, you can leave.
Go to My Page > Account Management > Manage Family/Child, select the family you wish to leave, and tap Leave at the bottom right.
Please note that you cannot leave if it is the only family album you are currently participating in.
Q. Will family members receive a notification when I upload photos?
Yes, when you upload, a notification will be sent to the invited family members.
If they are not receiving notifications, please check if the notification permissions for Babyfolio are enabled on their phones.
Q. I've joined as an invited family member. Can I add my own child?
Yes, you can add your own child even if you joined as a family member.
Please select + Create My Family in My Page > Account Management > Family/Child Management.
Q. Can I delete an invited account?
Yes, you can delete it.
Go to My Page > Account Management > Family/Child Management, select the family that includes the account you want to delete, and then tap on that account.
Simply tap the Delete button at the bottom of the screen.
Q. All viewers' names are appearing as the same name.
In Babyfolio, family members' names are displayed based on the 'Family Nickname' set for each family group.
If a nickname is set simply as 'Grandmother,' multiple members might appear with the same name, making it difficult to tell them apart.
If you are a family admin, you can change nicknames using the following method:
Manage Family/Baby → Select Family → Select the family member whose name you want to change → Change Name
Try setting names that are easy to distinguish, such as 'Paternal Grandma,' 'Maternal Grandma,' or 'Grandma in New York.'
※ Regardless of their global nickname, the 'Family Nickname' will be prioritized within that specific family group.
Q. I received a notification for a photo that was uploaded to another family
Babyfolio photos and notifications are sent only to family members who are registered to that specific family group.
Since data is separated by each family, it is impossible for photos from one family to be sent as notifications to another.
Please check if the account that received the notification is participating as a member of that family:
Family Settings → Family List → Check participating family
Q. Can both sets of grandparents see each other's comments?
Comments from both sides of the family are kept separate!
Maternal and paternal family comments are divided into different sections.
If you wish to disable comments entirely, you can go to My Page → Family/Baby Management and turn the "Allow Comments" toggle OFF.
Q. How do I invite family members?
Go to My Page → Family/Baby Management → Family List → Family Details page → and tap 'Invite family to see baby photos' to generate a link.
You can then share it via KakaoTalk or by copying the link 😊
The invitation link can be used by multiple people, so feel free to post it in your family group chat to invite everyone at once!
Q. I shared these photos only with my family; will my in-laws also receive a notification?
Notifications will be sent based on the sharing scope selected during upload.
If you select "Maternal Family Only," notifications will be sent only to the couple and the maternal family members.
Q. I uploaded photos/videos, but other family members can't see them on their phones.
Please check the sharing settings for your uploaded photos and videos!
If they are set to 'Couple Only,' other family members won't be able to see them.
Simply change the sharing range to 'Share with Everyone' when uploading.
If you'd like to see your photos and videos organized by their sharing settings at a glance, go to the Album tab → View Photos by Sharing Range.
You can also change the sharing settings directly from that screen.
(A special benefit for Family and Goods subscription members)
Q. It's asking for an invitation code. What should I do?
On Babyfolio, you can invite your family using a family invitation link instead of an invitation code 😊
Please follow these steps to invite your family:
Go to My Page → Manage Family/Baby → Family List → Family Details page.
Select ‘Invite family to see our baby’s photos’ to generate an invitation link.
Share the generated link with your family via KakaoTalk or by copying the link.
The invited family member must sign up through the received invitation link to be connected to the family 📱
If they log in with an existing account beforehand, the family connection may not work properly, so please make sure they sign up via the link.
If you have any difficulties creating an invitation link or connecting with your family, please contact our customer center. We’ll be happy to help! 😊