Family Invite & Sharing
Q. How many family members can I share Babyfolio with?
Q. I've joined as an invited family member. Can I add my own child?
Yes. Even if you joined as a family member, you can still add your own child.
Please select + Create My Family in My Page > Account Management > Family/Child Management.
Q. I sent a family invitation link, but it's not linking properly.
Q. Can I remove someone from the family administrator role?
Q. Can both sets of grandparents see each other's comments?
Q. Will family members receive a notification when I upload photos?
Q. I uploaded photos/videos, but other family members can't see them on their phones.
Please check the sharing settings for your uploaded photos and videos! If they are set to 'Couple Only,' other family members may not be able to see them. Simply change the sharing range to 'Share with Everyone' when uploading. 😊
If you'd like to see your photos and videos organized by their sharing settings at a glance,
go to the Album tab → View Photos by Sharing Range!
You can also change the sharing settings directly from that screen. (A special benefit for Family and Goods subscription members)
Q. Can I delete an invited account?
Yes, you can delete it. Go to My Page > Account Settings > Family/Child Management, select the family that includes the account you want to delete, and then tap on that account.
Simply tap the Delete button at the bottom of the screen.
Q. How do I invite family members?
Go to My Page → Family/Baby Management → Family List → Family Details page → and tap 'Invite family to see baby photos' to generate a link. You can then share it via KakaoTalk or by copying the link 😊
The invitation link can be used by multiple people, so feel free to post it in your family group chat to invite everyone at once!
Q. Can I leave an album that has been shared with me?
Yes, you can leave. Go to My Page > Account Management > Manage Family/Child, select the family you wish to leave, and tap Leave at the bottom right.
Please note that you cannot leave if it is the only family album you are currently participating in.
Q. All viewers' names are appearing as the same name.
In Babyfolio, family members' names are displayed based on the 'Family Nickname' set for each family group.
If a nickname is set simply as 'Grandmother,' multiple members might appear with the same name, making it difficult to tell them apart.
If you are a family admin, you can change nicknames using the following method:
Manage Family/Baby → Select Family → Select the family member whose name you want to change → Change Name
Try setting names that are easy to distinguish, such as 'Paternal Grandma,' 'Maternal Grandma,' or 'Grandma in New York.'
※ Regardless of their global nickname, the 'Family Nickname' will be prioritized within that specific family group.
Q. I received a notification on my phone for a photo that was uploaded only for another family.
Babyfolio photos and notifications are sent only to family members who are registered to that specific family group. Since data is separated by each family, it is systematically impossible for photos from one family to be sent as notifications to another.
First, please check if the account that received the notification is participating as a member of that family!
Family Settings → Family List → Check participating family