Privacy & Security
Q. Is Babyfolio safe?
A.
Babyfolio is a private service where photos and videos uploaded are only visible to the user and family members invited to the album. They are not shared externally.
Our servers are protected by firewalls, secure password management, two-factor authentication, and SSH key authentication. Communication between your device and our servers is encrypted, and we are continuously improving our security levels.
Furthermore, Babyfolio is covered by Personal Information Liability Insurance (Korea), ensuring a compensation system is in place to protect users in the unlikely event of a personal information breach.
Q. What information do I need to register to use the Babyfolio app?
A.
Please enter your response. When signing up, the following information will be collected:
- Email address or social account (Kakao, Google, Naver, Apple)
- Name (Nickname)
- Relationship to the child
- Child's name (Nickname), gender, and date of birth
If you sign up using a social account, some additional information provided by the platform (such as nickname or email) may be collected. For more details, please refer to our Privacy Policy.
https://jejememe.com/en/privacy
Q. What additional information does Babyfolio collect?
A.
The following information may be automatically collected during the use of our service:
- IP address, device information
- Date/time of visits and service usage history
- Service usage logs
- Metadata that may be included in uploaded photo and video files
- Date and time of capture, image orientation, device information, location data, etc.
- In-app input data such as search terms
When using paid services, additional information such as card details or mobile phone numbers may be collected depending on the payment method. For the delivery of physical products, information regarding the orderer and the shipping address will be collected.
Q. What is the purpose of data collection at Babyfolio?
A.
The information collected will be used only for the following purposes:
- Service provision and member management (identity verification, family invitations, album management, etc.)
- Improving service quality and providing personalized features
- Payment for paid services and product delivery
- Marketing and event announcements (only for those who have given prior consent)
Your information will not be used for any purpose other than those stated above and will be promptly deleted once the objective has been achieved.
Q. How long does Babyfolio retain personal information?
A.
Your data will be promptly destroyed upon withdrawal of membership or once the purpose of service use has been fulfilled. However, specific information required by law will be retained for the following periods:
- Records on contracts or withdrawal of offers: 5 years
- Records on payment and supply of goods: 5 years
- Records on consumer complaints or dispute resolution: 3 years
- Records on service visits and usage: 3 months
Notice regarding inactive accounts: For accounts that have not been logged into for more than one year, saved content and personal information will be deleted after prior notification via email and push notifications. Please note that data cannot be recovered once it has been deleted.
Q. Who is my personal data shared with?
A.
As a rule, we do not provide your personal information to third parties without your prior consent.
Exceptions may apply in the following cases:
- Trusted partners essential for service operations (payment processing, delivery, cloud infrastructure, etc.)
- Legitimate requests from investigative agencies in accordance with laws and regulations
- Successions of rights and obligations, such as mergers and acquisitions (provided with prior notice)
For advertising optimization, behavioral data may be shared with platforms such as Google, Meta, and AppLovin. You can opt out of this at any time in the app settings.
Q. Do you also collect my child's personal information?
A.
Due to the nature of our service for recording your child's growth, Babyfolio collects the child's name (nickname), gender, and date of birth directly entered by the member. This information is used solely for the purpose of providing growth records and content within the service, and is not utilized for any other purposes, such as marketing.
Babyfolio does not provide personalized advertisements targeted at children under the age of 14.
Q. What happens to my photos if I delete my account?
A.
If you delete your account, all photos and videos you've uploaded will be deleted immediately.
This applies to both admin and regular accounts alike. Please make sure to download your content before leaving, as it cannot be recovered once deleted. 🙏
Q. Can the child photos uploaded to Babyfolio be used arbitrarily?
A.
A. Children's photos, baby photos, and family photos uploaded to Babyfolio are used solely for providing services such as photo organization, growth album management, and backups.
Jejememe does not use your uploaded child's photos for advertising, marketing, or promotional content without your consent.
Furthermore, we do not access your photos arbitrarily or share them externally beyond what is necessary for service operation.
Because children's photos are precious family records, we process photo data only within the necessary scope.